Faq's
Below you’ll find answers to the most common questions about our products, shipping, and services.
If you don’t find what you’re looking for, feel free to contact our support team.
Collapsible content
What is a thermal roll?
A thermal roll is a type of paper coated with a special chemical that reacts to heat. It is used in thermal printers to print receipts, bills, and tickets without the need for ink or toner. This makes printing faster and more cost-effective.
What sizes of thermal rolls do you provide?
We supply thermal rolls in multiple sizes including 2-inch, 3-inch, POS rolls, ATM rolls, and billing rolls. Custom sizes can also be arranged based on your business needs. Our rolls are compatible with most thermal printers.
Do you offer discounts on bulk orders?
Yes, we provide attractive discounts on bulk orders to help businesses save more. The bigger your order, the better the price you get. Contact us directly for wholesale rates and special offers.
How many days does delivery take?
Standard delivery usually takes 2–5 working days depending on your location. For nearby areas, orders may be delivered faster, while remote locations may take a little longer. We ensure timely and safe delivery.